Shipping and Returns

Products purchased from Papilioforpeople.com can be returned within 14 days of receiving the shipment, after which any cost of shipping and the returned product will be refunded. During this time, you can try the product and examine it just as you would in a physical store. The product must be in the same condition in which you received it and without any type of damage, take the product out of the box avoiding ruining the packaging.

If you decide to return the product, you must let us know by downloading and filling out the collection form below, then send it to the email: italy@papilioforpeople.com . You can also let us know on our social networks or reference WhatsApp number "+39 3713234480". Please note that you must send the products back within 14 days of informing us.

Processing your return

After we receive your return shipment, we will inspect the returned products and begin processing your refund. The money will be refunded in the same way as the payment was made at the time of purchase, unless you prefer another method. The refund will be paid within 7 days. We will cover the return shipping costs.